KD ACADEMY PRIVACY NOTICE
PRIVACY POLICY
KD Academy does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email or by using an electronic form, booking or reserving tickets, or enquiring about any of our services.
Any personal data provided to KD Academy will be used for providing you with the information or service you have requested. This data will be processed and stored in compliance with the Data Protection Act 2018. We may also use the information you provide to assess our performance. Where such information is used in a performance report, it will be aggregated and anonymised.
No personal details will ever be included in such a report. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent or where required for the purposes of fraud detection or prevention.
We do not collect personal information for commercial purposes.
1.Data Protection & Information
Data protection laws ensure that personal information is handled appropriately and securely by KD Academy and our booking agents for ticket purchases. When you opt in to any communication from KD Academy or our booking agents, we will treat your information with respect. You can opt out at any time, by unsubscribing at the bottom of any email we send you or by contacting us on info@kdacademy.co.uk. We will not sell or give your information onto 3rd parties & all communication will be in accordance with your choices, when you opt in.
2.How long we keep your personal data
Where you have made a purchase, we will hold all your data in relation to that purchase for 7 years. We are required to retain this information by applicable UK tax law.
If you have opted-in to receive email marketing information from us, we will hold your contact details for seven years for marketing purposes. You will be given the option to opt-out (unsubscribe) from each marketing email you receive from Us.
3.Cookies
A cookie is a small text file placed on your computer’s hard drive, to collect standard internet log information and visitor behaviour information in an anonymous form. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
We may use cookies to:
– Analyse our web traffic using Google Analytics. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for Harlow Playhouse. Aggregated usage data helps us improve the website structure, design, content and functions.
– Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
– Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
– Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
– To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling cookies – You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
4.How you can access, change or remove your information?
We welcome any amendments you may suggest, as it is also Our obligation to keep any data We collect as accurate as reasonably possible.
If you have an account you will be able to amend this information via your account profile.
If you do not have an account, please note that we will have only collected the information in relation to the order you have made, we are unable to update any of those details but we can update our own internal records so the data we collect about you is accurate.
5. How long we keep your personal data
Where you have made a purchase, we will hold all your data in relation to that purchase for 7 years. We are required to retain this information by applicable UK tax law.
If you have opted-in to receive email marketing information from us, we will hold your contact details for seven years for marketing purposes. You will be given the option to opt-out (unsubscribe) from each marketing email you receive from Us.
6.How to Complain
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
7. Changes to Our Privacy Notice
We reserve the right to modify this Privacy Notice at any time. Any changes We may make to our Privacy Notice in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied privacy policy.
8.External links
This site may contain links to other sites at which your personal information is collected, on our event pages for example. When following a link to another site, the collection and use of your personal information is controlled by the privacy policy of that site. We do not accept any responsibility or liability for the privacy policies of external websites and your use of external websites is at your own risk.
Links within our website to other websites are not covered by the KD Academy privacy policy.
9. Contact Us
All questions, comments and requests regarding this Policy should be addressed to:
info@kdacademy.co.uk or via 01353 725026